What is the purpose of minimal encouragers in active listening?

Minimal encouragers are verbal and non-verbal cues that indicate to the speaker that the listener is engaged and understanding the conversation. These can be simple phrases like "I see," "Go on," or nodding, which help to create a supportive atmosphere and encourage the speaker to continue sharing their thoughts and feelings. Using minimal encouragers fosters a connection between the speaker and listener, enhancing the communication process. It shows the speaker that they have the listener's attention, which can make them feel valued and heard, leading to a more open and productive dialogue.

The other options do not align with the principles of active listening. For example, interrupting or dominating the conversation would break the flow of communication and shut down the speaker's ability to express themselves. Similarly, redirecting the topic away from emotions contrasts with the goal of active listening, which aims to acknowledge and validate the speaker's feelings rather than steer the discussion in a different direction.